Faithkids Educare · Customer guidance

Terms & Conditions

These Terms & Conditions explain how we ask visitors to use our information and how we handle childcare enquiries about Infant Care, our Toddler Program, Preschool Classes and Pre-Kindergarten.

Using our information

We provide this website as a helpful introduction to Faithkids Educare and our Christ-centered approach to childcare. You may read, share and use the information for your own personal consideration when exploring care for your child. Please contact us directly before making decisions, because availability, arrangements and any applicable requirements should be confirmed with us.

By using this website, you agree to use it lawfully, respectfully and in a way that does not interfere with other visitors or our services. If you do not agree with these terms, please stop using the website and contact us by phone or email instead.

Enquiries and service requests

When you enquire about Infant Care, our Toddler Program, Preschool Classes or Pre-Kindergarten, we will use the information you choose to provide to respond and help you understand the next steps. An enquiry does not itself reserve a place, create an enrolment agreement or guarantee availability. We will confirm relevant details with you directly.

Our usual hours are Mon-Thursday 07:00Am till 17h00pm Friday 07:00 AM till 16h00pm. We encourage families to contact us before relying on any information about a possible visit, place or arrangement.

Intellectual property

Unless we say otherwise, the Faithkids Educare name, written content, layout, branding and original materials on this website belong to us or are used with permission. We retain the rights connected with those materials. You may not copy, adapt, republish, sell or commercially reuse our content without our written permission.

You may link to our pages in a fair and accurate way, provided that the link does not suggest an endorsement or relationship that we have not confirmed.

Acceptable use

We ask that visitors do not use our website to submit unlawful, harmful, abusive, misleading or malicious material. You must not attempt to gain unauthorised access, disrupt the website, introduce malicious code, collect information about others without permission or use our content to impersonate us.

We may restrict access where we reasonably believe that use is unsafe, unlawful or damaging to our people, families, systems or reputation.

Accuracy, liability and changes

We take care when preparing our content, but information may change and we cannot promise that every page will always be complete, current or free from interruption. Website content is general information and is not a substitute for a direct conversation about your child’s needs or our confirmed arrangements.

To the extent allowed by South African law, we are not responsible for loss or damage arising from reliance on general website information, interruptions, technical problems or information supplied by third parties. Nothing in these terms excludes a responsibility that cannot lawfully be excluded or limited.

We may update these terms or change website content when our services, operations or legal requirements change. The latest version will be available on this page.

Third-party links

Our pages may include links or embedded tools supplied by others, such as contact, mapping or social platforms. We provide these for convenience, but we do not control their content, availability or privacy practices. Please review the relevant third party’s own terms before using its services or sharing information.

Questions about these terms?

If you need clarification, we are happy to help. Contact us at faithkidsedu@gmail.com, call 656526364, or write to us at 13 Dulles Rd, The Hague, Cape Town, 7100, South Africa.

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This page is written as practical website guidance and is not legal advice.